The National Press Club is seeking a qualified and motivated professional to join the Events Team. Our ideal candidate is a driven, results-oriented self-starter who can build relationships and generate revenue.

The Event Manager is responsible for providing outstanding customer service to our existing and new clients by executing successful events (roughly 250 per year) that meet or exceed our client’s expectations while at the same time helping the company maximize its full revenue potential and profitability.

The National Press Club is a 116-year-old, world-renowned institution that hosts over 2,000 events per year that include heads of state, politicians, sports figures, entertainers, and champions of business.  It contains over 14,000 sq. ft of meeting space.

Responsibilities:

• Respond to inbound leads/inquiries from existing and prospective clients to identify business opportunities in a timely manner to ensure productive lead-to-close conversion
• Provide consultation and recommendations for event facilities and services to prospective customers to enhance client’s event experience and full revenue potential for the business
• Schedule booking of facilities and work with clients in a consultative manner to plan all event details including timeline, event space(s), food/beverage, audio-visual services, event promotion, multimedia production services, etc. 
• Specify staff requirements and coordinate activities required to successfully execute events
• Maintain accurate data collection and records of interaction with existing, prospective and new clients. via SalesForce.com to ensure optimum outcomes and evaluate business/industry trends
• Liaise with clients to identify ongoing needs and ensure customer satisfaction on a forward-looking basis.
• Meet or exceed monthly, quarterly and annual revenue growth targets and productivity goals.
• Provide productive feedback to management to assist with potential improvement of services and business practices that help drive customer satisfaction and revenue growth.
• Work effectively with Sales and Marketing teams to facilitate onboarding of new customers
• Conduct pre- and post – event evaluations with clients and report on outcomes
• Research market, identify event opportunities and generate interest for the events business
• Participate in relevant industry trade shows/conferences and other promotional efforts to remain current on industry trends and potential business growth opportunities as requested
• Contribute to team effort by accomplishing related results as needed and requested by the Director of Events

Requirements:

• Minimum of two years’ successful experience in an event management/planning role for clients, managing multiple projects/events simultaneously
• Proven track record planning all details (catering, A/V, promotion, etc.) for business & social events from start to finish
• Success in retaining and growing business from event customers in a competitive marketplace
• Experience working in a goal-oriented environment with revenue targets & incentives
• Individual must be organized, self-motivated, energetic, and entrepreneurial
• Proven ability to manage time effectively and work to set targets and deadlines
• Superior interpersonal communication skills (written and verbal) are a must
• Ability to work collaboratively with both internal and external contacts in a professional manner
• Strong sales and customer service skills with the ability to build productive business relationships with existing and new clients on an ongoing basis
• Experience working with Jonas Clubhouse, Social Tables, or similar event software programs, as well as MS Office programs (Outlook, Excel, PowerPoint, etc.) and Salesforce.com.

Education and Experience:

• Bachelor’s degree in hospitality, Meeting, and Event Planning or related field required.
• At least two years of experience in customer service, retail, event planning, or a related field.

About National Press Club

The National Press Club is the World’s Leading Professional Organization for Journalists™. It serves its members through professional development activities that bolster their skills, through services that meet the changing needs of the global communications profession and through social activities that build a vital media community in Washington and around the world. Membership at the National Press Club is made up of professionals who work, study, or participate in activities that involve creating, producing, or distributing news or other content as part of the newsgathering process. The Club is where news happens in the nation’s capital and is a vigorous advocate of press freedom worldwide. The National Press Club is an equal opportunity employer.

Connections working at National Press Club